Hong Kong

Beware! Customer care is Non- Existent

We’re disappointed for your feel. We’re staying boosting all of our game to take top game experience for the users.

Im https://luckcity.org/ not part of Bucks Hoard Slots. I just closed out DoubleU Casino once numerous many years. Through that period I complained on various problems into the some other game. Going slots, freezing, lack of correspondence, and ways to gamble some of the game. When i pushed the newest stop base they didn’t behave. Up coming apparently the game is actually overhauled. It absolutely was primary. I delivered a good memo compared to that effect and you may gave DoubleU harbors five celebrities. Then your system began having trouble again. I observed a pattern of declining victories whenever my personal harbors peaked. I instantaneously become dropping. . Im not, I repeat not a sore loose. It happened once or twice in advance of. I got spent my Apple current card to your video game once Christmas time. Then i first started having difficulty again whenever my get is actually highest and you can slowly destroyed that have possibly 20 spins gaming $120 for the coins that have a massive equilibrium two months early in the day. It didn’t take very long. I end and you can know the overall game was not worth revealing while the Kevin Smith averted returning my personal complaints otherwise repairing all of them so i eliminated the newest app.

Be mindful! Customer care was Non- Existent

We’re disappointed for the sense. We’re staying improving all of our game to bring better video game feel for our users.

Ms S

UPDATE: We acquired a new generic effect out of this games creator. We have been sorry , blah-blah blah. Nevertheless no account the difficulty we all have been with. I’m deleting this video game and you will want to you all the best in getting solution, much less a real human replying. Just after going right on through several reviews it appears we all have been experiencing the same items, but really there’s absolutely no resolution using their support service. No. This video game Constantly freezes right up once you victory totally free games/spins. Every single time I’ve obtained totally free spins this has been a great nighte and you may return into try to claim them. I got more than $23,000,000 within the victories and also the game froze and i lost all of the my gold coins. We hit off to customer care and you may try informed you will find no issue. Play at your very own chance even so they haven’t fixed the new bugs nor can it spear that they decide to. By far the fresh Bad customer care We have ever before discovered.

We are disappointed for the feel. Should you have people views or trouble on video game, delight e mail us on the game function eating plan. Our company is keeping increasing the online game to take top game feel and much more enjoyable in regards to our professionals.

Ms S

UPDATE: I received a different sort of generic impulse using this online game developer. We are sorry , blah-blah blah. Nonetheless zero answer for the issue we all have been having. Im removing the game and you will wanna you all a knowledgeable in getting resolution, a lot less an actual person replying. Immediately following dealing with numerous critiques it seems we all have been feeling an equivalent factors, yet there is absolutely no quality from their customer service. Zero. The game Constantly freezes right up when you winnings 100 % free online game/revolves. Each and every big date You will find acquired 100 % free spins this has been good nighte and you can go back directly into attempt to claim all of them. I got more $23,000,000 for the wins plus the game froze and i shed every my personal coins. I attained off to customer support and you may try informed there is certainly no issue. Enjoy at the individual exposure but they have not fixed the fresh pests neither will it spear that they decide to. Definitely the newest Terrible customer care I have ever before found.